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What is channel?
Supported Operating Systems
Personal
How to start a session
How to add or remove devices
How to use unattended access
How to download and install Avica Remote
How to remotely access mobile devices?
Portable App
How to download and deploy MSI file
Business
Quick start guide
How to create and activate an Avica Business account ?
How to download and install Avica Business program?
How to bind your controlled devices?
How to invite your company's users to Avcia Buiness?
Firewall settings
How to group Avica Business controlled devices?
Explore Features
4:4:4 Color
File Transfer
Privacy Mode
Screen Recording
Wake-On-LAN
Gamepad
Screen Resolution
Virtual Screen
Multi-to-Multi Monitor
Chat
Multi-Touch mode
Game Keyboard
Account and Billing
How to create and activate an Avica account
Which payment method do you accept?
How to get an invoice?
How can I apply for a refund?
How to use Avica redeem code?
Troubleshooting
How to fix app quits unexpectedly on macOS 10.15?
Why the file size is only 0 kb when transferring files in a session?
The remote screen is too small to see in a session

Why the file size is only 0 kb when transferring files in a session?

Update time: 2023-11-06 15:25:06

If the file you transferred shows only 0 kb, it usually means your local device has installed desktop customization software. Please close the desktop customization software first, then you'll be able to transfer files successfully.

Need more help? Please contact support@avica.link.

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