Hi, how can we help?

Get Started
How to start a session
How to add or remove devices
How to use unattended access
Supported Operating Systems
How to download and install Avica Remote
Portable App
How to download and deploy MSI file
Explore Features
4:4:4 Color
File Transfer
Privacy Mode
Screen Recording
Account and Billing
How to create and activate an Avica account
Which payment method do you accept?
How to get an invoice?
How can I apply for a refund?
How to use Avica redeem code?
How to fix app quits unexpectedly on macOS 10.15?
Why the file size is only 0 kb when transferring files in a session?
The remote screen is too small to see in a session

How to fix app quits unexpectedly on macOS 10.15?

Update time: 2023-11-03 18:16:29

When Avica keeps crashing in macOS 10.15, click Report button to see more details first. If the error shows: Clients should not load the unversioned libcrypto dylib as it does not have a stable ABI, follow the instructions:

  1. Install Homebrew and open it.
  2. Enter the following command: /bin/bash -c "$(curl -fsSL https://raw.githubusercontent.com/Homebrew/install/HEAD/install.sh)"
  3. Enter the next command: /bin/bash -c "$(curl -fsSL http://raysync.oss-cn-shenzhen.aliyuncs.com/web2.0/RayLink/thirdparty/fix_openssl_catalina.sh)"
  4. After the command is successfully executed, restart Avica client again.

Need more help? Please contact support@avica.link.

Connect Everything, Work Anywhere

Copyright © 2024 RAYWING PTE.LTD. All Rights Reserved.