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How to fix app quits unexpectedly on macOS 10.15?
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How to fix app quits unexpectedly on macOS 10.15?

Update time: 2023-11-03 18:16:29

When Avica keeps crashing in macOS 10.15, click Report button to see more details first. If the error shows: Clients should not load the unversioned libcrypto dylib as it does not have a stable ABI, follow the instructions:

  1. Install Homebrew and open it.
  2. Enter the following command: /bin/bash -c "$(curl -fsSL https://raw.githubusercontent.com/Homebrew/install/HEAD/install.sh)"
  3. Enter the next command: /bin/bash -c "$(curl -fsSL http://raysync.oss-cn-shenzhen.aliyuncs.com/web2.0/RayLink/thirdparty/fix_openssl_catalina.sh)"
  4. After the command is successfully executed, restart Avica client again.

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